Mark Greenfield
- Director of Web Services
- Email: markgr@buffalo.edu
- Phone: (716) 645-2811
Mark has worked at UB for 19 years, assuming his current position of Director of Web Services in July 2001. Prior to that, he was the Web Development Manager for Computing and Information Technology (CIT) and the CIO’s office from 1996 – 2001. From 1986 – 1996, he worked for Instructional Technology Services and was responsible for classroom technology and the assisted in the development of UB’s technology classrooms.
Mark is also an instructor for the UB School of Informatics where he teaches a graduate course in Web Accessibility for the Department of Library and Information Studies.
Mark has made numerous presentations at regional and national conferences on the Internet, Web accessibility, Web usability, customer service, and technology in the classroom. His recent series of presentations, “Born to be Wired: Technology, Communication and the Millennial Generation,” focuses on the intersection of technology and millennial students and the impact on college campuses.
Mark’s other professional interests include customer service and the application of the principles of total quality management in higher education. Mark has given several presentations both locally and nationally on how to incorporate Stephen Covey’s seven habits into customer service.
Born and raised in Hamburg New York, Mark currently resides in Clarence. His other interests include sports and music. An avid golfer and tennis player, he has retired from his favorite sport of lacrosse. He has held many coaching positions including lacrosse at Hamburg High School, The Nichols School, and Buffalo State College; and Girl’s Tennis at Hamburg High School. Mark coached the UB Men’s Lacrosse team for 11 years where he compiled a 170 – 45 record and led UB to national prominence on the college club lacrosse scene.
Last updated: April 24, 2009 3:13 pm EST